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Plans, billing and what happens after the trial

Only the agency owner (or someone with the Manage billing permission) can open Billing.

Plans

There are three plans: Free, Basic and Pro. Current prices, user counts and monthly limits are always on the pricing page. All prices are plus 18% GST; yearly plans give you 2 months free.

  • Free – for one person getting started, with monthly limits on leads and quotations.
  • Basic – for small teams: more users, higher limits, your own branding, GST invoices and reports.
  • Pro – unlimited leads and quotations, extra users when you need them, customer portal, operations tools, all reports and free AI credits every month.

Limits never delete or hide your data. When you reach a monthly limit you can still view and edit everything; only new leads or quotations wait until the next month or an upgrade. Monthly counters restart at the start of each billing month.

The 14-day Pro trial

Every new agency gets 14 days of Pro free, with no card needed. When the trial ends, the account moves to the Free plan automatically unless you subscribe. Nothing is deleted.

Subscribe with AutoPay

Open Billing, pick Basic or Pro and monthly or yearly, then approve an AutoPay mandate once (UPI AutoPay, card or e-mandate). Every renewal is then charged automatically. You can cancel any time.

Have a coupon? Enter it before paying.

Extra users (Pro)

Pro includes a set number of users. You can add more at any time:

  • The new user can log in immediately. Before you invite, Billing shows the price and the prorated amount that will be added to your next bill.
  • When you deactivate an extra user, the seat is freed straight away and your next bill is lower. There is no refund for the current period.

Add-ons

Add-ons switch on extra features: Razorpay payment links, the WhatsApp Business API inbox, a custom domain (Pro) and AI credit packs. Manage them from Billing → Add-ons. WhatsApp message charges are paid to Meta and payment fees to Razorpay directly; we add no markup.

GST invoices

Every payment creates a GST tax invoice from Just Travel India with our GSTIN and yours, so you can claim input tax credit. Download them from Billing → Invoices.

Upgrade or downgrade

  • Upgrade: immediate; you pay only the prorated difference for the rest of the period.
  • Downgrade: from the end of the current period. Billing warns you about the features you will lose; data from those features stays available read-only.

Cancel

Tap Cancel plan and tell us why. Your plan stays active until the end of the paid period, then the account moves to Free.

When an AutoPay payment fails

  1. We retry the payment automatically and let you know by email and WhatsApp.
  2. If it still fails, you get a 7-day grace period with full access and a banner to update your payment method.
  3. After the grace period the account moves to Free. Your data is kept; the owner chooses which users stay active. Subscribe again any time to continue where you left off.

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